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My wireless card in laptop is N-7260 single band and something is interfering, maybe?

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My wireless card in laptop is Intel Wireless-N 7260 single band, my office has a PS4, and a Direct TV satellite genie mini cable box, a furnace for home boxed in sheet rock (drywall), and my home breaker box.  Will any of these items interfere with my wifi reception?  My WiFi signal strength says it is great, but my download speed should be 50 Mbps, but I am only getting 15 Mbps and sometimes as low as 3 Mbps download speed. But it doesn't affect the upload speed, that is good.  But if I leave the room with my laptop, I get the 50 speed, everything is normal.  Can anyone tell me what could be going on or interfering?  I have already updated the driver for network card and it didn't help.

I also brought in different laptop with a different network card and I get the same result in this room.  Please help. 


Re: My wireless card in laptop is N-7260 single band and something is interfering, maybe?

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Anything that is operating in - or radiating into - the 2.4GHz band is going to interfere with the WiFi throughput. This include cordless phones, Bluetooth devices (like your cell phone), etc. An unfortunate issue is that USB 3.0 also operates in the 2.4GHz band and can interfere with WiFi as well - especially if crappy, poorly shielded cables are used.

 

...S

Re: My wireless card in laptop is N-7260 single band and something is interfering, maybe?

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I really hate to ask, I am just not real tech savvy, but what is USB 3, I don’t think I have anything with that.  But I will tell you my cell phones on Wi-Fi ( both iPhone and Samsung note 8 ) in this room, gets the 50 Mbps download speed, but any computer I have will not.  I am so confused as to why?

Re: My wireless card in laptop is N-7260 single band and something is interfering, maybe?

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USB 3.0 is the super speed version of USB. It is capable of transferring data at 5Gb/s (625MB/s), which is 10 times as fast as USB 2.0. You can tell if a USB port supports USB 3.0 by looking at its color. If the port is Blue, it is USB 3.0. If the port is Yellow, it is USB 3.0, but it also provides additional power for charging devices. If a port is Black or White, it is usually USB 2.0 but, on very old systems, may be USB 1.1.

 

...S

Re: My wireless card in laptop is N-7260 single band and something is interfering, maybe?

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but why would cell phone wifi work at 50mbps in that room, but not the laptop?  Again, laptop shows max signal strength.  but just on otherside of door of this room, laptop will get 50Mbps?  I would think phones wifi card would be weaker on IPhone and samsung phone

Re: My wireless card in laptop is N-7260 single band and something is interfering, maybe?

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Because the antennas in many laptops are notoriously poor. Can you identify the WiFi module that you have installed? You probably want to upgrade it to one that supports Wireless-AC and dual bands.

...S

Re: Wireless-AC 8265 killing my network. Firewall blocking errors. internet speed 10x lower.

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Hello sailee94,

We have not heard back from you in a while, has your issue been resolved?

Best regards,
Carlos A.

Re: intel wireless ac 8265 slow upload/download

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Hello anthonymacp,

We have not heard back from you in a while, has your issue been resolved?

Best regards,
Carlos A.


Re: intel wireless ac 8265 slow upload/download

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Evening! As it turns out it was in fact hardware related. Asus processed an RMA, replaced the chip and all is great now!

Re: intel wireless ac 8265 slow upload/download

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Hello anthonymacp,

Glad to hear that your issue is all resolved now (even if it wasn't us that fixed it).

If there's anything else we can help you with, please don't hesitate to let us know.

Best regards,
Carlos A.

Re: Intermittent connectivity on AC-3165 wireless adapter

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Hello lucianogaspari and BrentS,

 

We haven't heard from you in the last few days.

 

Please let us know if there's anything else we can do for you.

 

Best regards,
Eugenio F.

Re: Problem with the AC-7260 constantly disconnecting AC speed not availble

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I tried other cards this ac7260 is just a faulty design and intel is not doing anything about it. I since then tried ac 3160 and recently bought ac 9260 with m2 to pcie adapter working as intended. At the end Intel should replace the cards because there is something wrong with them, its not normal that 80% of the posts are about ac 7260. They are just a cheap company and don't really care about customers.

It's pretty sad...

Re: My wireless card in laptop is N-7260 single band and something is interfering, maybe?

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Hello bnolan@northernstarservices.co,

Thanks for posting in our community.

As explained by N. Scott Pearson, there are many factors that can affect a wireless connection such as other wireless devices (specially on the 2.4 GHz band), walls, household appliances (such as microwaves) and even how the computer is built.

We would like to review your current settings to verify if there's something that can be change to improve your download speed. In order to better assist you, we would like to gather some more information. Please download and run the Intel® System Support Utility (while connected to your network) and share the resulting report with us.

Best regards,
Eugenio F.

Re: AC 8265 Driver 20.30.1.2 WIFI speed drops fwhen connecting to VPN

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I haven't had a chance to try the steps you suggested yet.

Re: AC 8265 Driver 20.30.1.2 WIFI speed drops fwhen connecting to VPN

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Hello n8,

Thanks for your reply.

No hurries, we'll be waiting for your reply if you ever have the chance to gather the information.

Best regards,
Eugenio F.


Re: Problem with the AC-7260 constantly disconnecting AC speed not availble

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Hello blairboy12,

 

We would like the following information:

 

1. Intel® System Support Utility report
    1. Download the latest Intel® SSU
    2. While connected to your WiFi network, run the scan for "everything."
    3. Save and name the report.
2. Wireless Autoconfig report
    1. Right click your start menu icon and select Command Prompt (Admin) from the list.
    2. Enter: netsh wlan show wlanreport
    3. Go to C:\ProgramData\Microsoft\Windows\WlanReport\
    4. Upload the wlan-report-latest.html file along with your reply.
3. Wireless router brand and model.

 

Best regards
Carlos A.

Re: AC7260 SPP speed limitations in W7

Re: Problem with the AC-7260 constantly disconnecting AC speed not availble

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I have a half dozen PCs with AC7260 cards in them and I have *never* seen any of these symptoms. They work just fine with solid high-speed connections. It appears you have a bad one.

 

Provided that you are still under warranty (check here: Determine if Your Product Is Still Under Warranty), Intel will replace it, no questions asked. Contact them directly and set up an RMA. Here is contact information, by geography:

 

Intel Customer Support Contact Information for US and Canada

Intel Customer Support Contact Information for Europe, Middle East and Africa

Intel Customer Support Contact Information for Asia-Pacific

Intel Customer Support Contact Information for Latin America

 

You can also try using the Intel Customer Support Chat Service, though this is offered in English only and is only available during office hours in the Pacific TZ.

 

Hope this helps,

...S

Re: intel wifi 8260

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after receiving a replacement ASUS PCE-AC55BT B1 and having the same issues i decided to go for it and get a new router my problems have stopped really amazing that other wifi adapters could be fine with the arris 1672g modem/router but not the ASUS PCE-AC55BT B1 so now if anyone is having the same issues this might point them to another cause. Thanks  Carlos A. mark as solved

 

Re: Intel Dual Band Wireless-AC 3165 go too slow.

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Hello Carlos, thanks for your help once again I still can not solve my problem.
Answering your questions:
My router is a CISCO DPC3825
I attach the requested report.

I await answers!Thank you very much

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